Shipping policy

# Shipping Policy

**Last Updated:** July 9, 2026

Thank you for shopping with **KitchenNova**. We are committed to delivering your order safely and on time.

## Order Processing

* Orders are processed within **1–2 business days** after payment confirmation.

* Orders placed on weekends or public holidays will be processed on the next business day.

## Shipping Time

* **Standard Delivery (India):** 3–7 business days.

* Delivery times may vary depending on your location and courier availability.

## Shipping Charges

* Shipping charges, if applicable, are displayed during checkout before payment.

* We may offer free shipping on eligible orders or promotional offers.

## Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS (where available) so you can monitor your shipment.

## Delivery Delays

While we aim to deliver orders on time, delays may occur due to weather conditions, courier issues, public holidays, or other circumstances beyond our control. We appreciate your patience and understanding.

## Incorrect Shipping Information

Please ensure that your shipping address and contact details are accurate. Disney plants is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

## Damaged or Lost Shipments

If your order arrives damaged or appears to be lost in transit, please contact us within **48 hours** of delivery or the expected delivery date. We will work with the courier partner to resolve the issue as quickly as possible.

## Contact Us

If you have any questions about shipping or your order, please contact our customer support team through the contact details available on our webs

ite. We are always happy to assist you.