Refund & Return Policy

At Disney plants, customer satisfaction is our top priority. If you're not completely satisfied with your purchase, we're here to help.

Returns

• You may request a return within 7 days of receiving your order.

• Items must be unused, in their original condition, and in the original packaging.

• Products that are damaged due to misuse, improper handling, or normal wear and tear are not eligible for returns.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos or videos of the product and packaging. We will arrange a replacement or refund after verification.

Refunds

• Once your returned item is received and inspected, we will notify you of the refund status.

• Approved refunds will be processed to your original payment method within 5–7 business days.

• Shipping charges are non-refundable unless the return is due to our error.

Non-Returnable Items

The following items cannot be returned or refunded:

• Used or damaged products.

• Products without original packaging.

• Clearance, promotional, or final sale items (unless damaged or defective).

Order Cancellation

Orders can be cancelled before they are shipped. Once an order has been dispatched, it cannot be cancelled.

Contact Us

If you have any questions about returns or refunds, please contact our customer support team through the contact details provided on our website. We are committed to resolving your concerns as quickly as possible. chethuchethu6361@gmail.com